Please note, the information provided below relating to NCADA’s associate members, including links to such associate members’ external websites, is provided for informational purposes only and does not constitute or imply an endorsement of any company, product or service by NCADA. Further, the descriptions of associate member products or services included below have been provided by the individual associate member and have not been independently reviewed, screened, verified, or updated by NCADA. NCADA makes no representations as to the truthfulness, reliability, or accuracy of the information provided.  NCADA urges that any party who is considering obtaining any products or services from any outside source, including the associate members identified below, should first conduct its own independent review of the reliability and reputation of such outside source, and that legal counsel should be consulted before entering into any contract or agreement with the outside source.

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ACV Auctions

Contact: Michael Watterman
640 Ellicott St. #108
Buffalo, NY 14203

ACV Auctions is turning the wholesale industry upside-down as the fastest growing independent auction in the nation. With ACV you save money, increase your reach, optimize your wholesale inventory process, and gain time to run your business.


Contact: Jeff Jenkins
3885 Crestwood Parkway
Suite 400
Duluth, GA 30096

American Fidelity Assurance Co.

Contact: Michael Wasle
Senior Account Manager
800-654-8489, ext. 8538

As healthcare expenses continue to rise, finding benefit options that help you and your employees can be challenging. American Fidelity provides a cost-effective solution by offering Health Flexible Spending Accounts (Health FSAs) for your employees to set aside money on a pre-tax basis to pay for everyday medical expenses.

With increasing deductibles causing larger gaps in health coverage, you may be exploring ways to assist your employees in covering their out-of-pocket expenses. A Health Savings Account (HSA), paired with a qualified High Deductible Health Plan (HDHP), allows your employees to set aside pre-tax dollars to help pay for eligible medical, dental, and vision expenses. Employees own these accounts—meaning funds carry over from year to year.

Supplemental benefits can also provide both you and your employees with financial relief. They can assist in giving you peace of mind, knowing your employees will have coverage when they need it. Complement your major medical plan with options like Disability, Cancer, Accident, Critical Illness, and Life Insurance today. Ultimately, a solid benefits program can help ease your worry and workload, while also helping provide employee job satisfaction.

Nationwide, we serve nearly one million customers and 12,500 employer groups. As a specialist in your industry, American Fidelity can provide you with a different perspective — a different opinion.


Contact: Kevin Burke


Agero is a white label roadside assistance provider. Their expansive reach covers 115 million drivers every year, servicing more than 12 million events nationwide. They provide services to over 60% of leading insurance brands and new passenger vehicles.

Agero has partnered with NCADA to drive revenue and support your business with Repair Advantage. When you join, your site will be recommended to customers who are in need of a tow so that their vehicles can be delivered directly to you. These tows result in high value repair orders, averaging $650 in revenue.

There is no enrollment fee to join the program. Join this risk-free program to start growing your business today!


Contact: Dennis Alexander
1790 Hughes Landing Blvd.
Woodlands, TX 77380

Assurant, Inc. (NYSE: AIZ) is a leading global solutions provider in the automobile industry with over 50 years of experience. Assurant Dealer Services works with over 4,600 dealerships throughout the U.S. Through its acquisitions of The Warranty Group (2018) and American Financial & Automotive Services (2020), Assurant provides income development to dealers with premier performance management and training, industry-leading products and participation options, digital retailing expertise, along with innovative offerings like Pocket GeekÒ Auto, Assurant EV One Protection, and more, helping clients grow and thrive.

Atlantic Union Bank

Contact: Charles Muncy

1773 N. Parham Road
Henrico, VA 23229
804-254-6200, Ext. 4671


AUTEC Car Wash Systems

Contact: Tom Hobby

2500 West Front Street
Statesville NC  28677
800-438-3028, Ext. 203

AUTEC manufactures three primary car wash systems for auto dealers: soft touch, touch free, and a combination system that provides both. AUTEC also manufactures a soft touch polisher.

ATTRACT MORE CUSTOMERS. Provide free washes with service visit. Provide discount washes to customers. Provide full price washes to the general public.

GET IN ON THE PROFITS with the latest; AUTEC Car Wash - Made for Auto Dealers.

SAVE LABOR washing rental cars, transport deliveries, and trade-ins.

Click here for our U.S. Auto Dealer Reference List.

Auto/Mate Dealership System

Contact: Jeremy Lewis


We are Auto/Mate Dealership Systems, a leading provider of cutting-edge software solutions for the automotive industry. We were developed from the ground up, by people who understand what it truly takes to keep a dealership running at its best. Our team has a combined total of over 250 years of dealership experience. Over the years, we have become a complete Dealership Management System (DMS) provider. What differentiates us from our competitors is that we allow our customers to choose between a web based network or a server based network, we offer them free training and free software upgrades for life, and we provide them with the best reporting system.

Automotive Development Group

Contact: Greg English
147 Cedar Pointe Dr.
Mooresville, NC 28817

Our focus is on your requirements for success so we can tailor our approach to maximize dealer profitability.  We are dedicated to developing success throughout your dealership, strengthening the six key components of your business.

  • Right People
  • Properly Trained
  • Payplan
  • Systems and Controls
  • Right Products
  • Management Support

We provide recruiting assistance, sales and F&I training, compliance services and training and the most comprehensive service offerings in the auto industry.  We work closely and diligently with our dealers and their management teams to forge lasting relationships and assist them in solving problems they face every day.


Contact: Tina Franks
1 Park Ave, 14th Floor
NY, NY 10016

automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the dealerships and manufacturers. Market EyeQ by Mastermind is the first-ever automotive sales platform for dealers that identifies, communicates with, and helps close every buyer your market, whether they have bought from you before or not. Our market-leading data, sophisticated marketing, and in-depth dashboard plus expert consultative service team give you the details you need to close more deals every single month. Mastermind is a business unit of IHS Markit and has headquarters in New York City and San Francisco. Visit for more information.


Contact: Diane Zewalk
10808 S. River Front Pwy Suite 500
South Jordan, UT 84095

AutoPoint | TitleTec provides a suite of title and registration software solutions to automobile dealerships. AutoPoint’s titling solutions streamline dealership efficiency while saving time and money by replacing the manual processes used to title and register motor vehicles with industry-leading web-based solutions. The ease of use, proprietary technology and industry leading customer service has made TitleTec a trusted leader in title and registration software.

Backlot Cars

Contact: Nathan Sterner

1100 Main St #1500
Kansas City, MO 64105

BacklotCars is an online wholesale marketplace. New car stores can sell their wholesale or free to our large national buyer base with no risk.

Bank of America

Contact: John Sardinia

150 N College Street
Charlotte, NC 28255

Through its Dealer Financial Services unit, Bank of America provides retail loan financing and the full range of commercial banking services to dealers in the automobile, recreational vehicle, and marine industries across the United States. These services include comprehensive inventory financing, commercial loans, depository services, and merchant and treasury management services. Bank of America has relationships with thousands of dealer clients and manages over $60 billion in consumer and commercial loans through Dealer Financial Services.

Bass Sox Mercer

Contact: Shawn Mercer
9104 Falls of Neuse Road, Suite 200
Raleigh, NC 27615

Bass Sox Mercer is a nationally recognized law firm whose practice is devoted solely to the representation of automobile, heavy truck and motorcycle dealers. The firm advises dealerships and dealer associations on various issues, including franchise law, merger and acquisitions, F&I compliance, successions, terminations, add points, warranty and incentive audits/chargebacks and franchise and consumer related litigation.

BB&T Wealth

Contact: David W. Vermeulen
50 Aviemore Drive, 2nd FL
Pinehurst, NC  28374

At BB&T Wealth our advisors coordinate and integrate all facets of our client’s financial lives and that of their business to create a comprehensive financial strategy.  The result is a team approach that integrates decisions related to investments, the strategic use of credit, tax considerations, liquidity needs and philanthropic goals to produce optimum results on their behalf.

BDS Dealer Pros

Contact: Curtis Sheppard
125 Woodwinds Industrial Ct
Cary, NC  27511

BDS Dealer Pros began in 1996 as a one-man operation, specializing in automotive cloth, vinyl, and leather repairs. Since then, we have grown to the largest automotive detail and reconditioning company in central NC. Our customers include Leith Inc, Fred Anderson, Valley Auto World, Bryan Honda, Sir Walter Chevrolet, and many other high-volume franchise dealerships. Our team of over 120 employees and a large network of service providers is our greatest asset.

We provide franchise auto dealers with the highest quality, quickest, and most consistent detail and reconditioning services available.

Better Car People

Contact: Brian Musgrave
204 East Franklin St.
Monroe, NC 28112

Better Car People is a group of automotive and software professionals driven to bringing cost effective solutions to car dealerships. Currently, we have over 1,100 products in dealerships across the country and our core products Overnight BDC for Sales and Overnight BDC for Service assist dealerships in making timely and relevant responses to sales and service leads. By using real people and current technology we will send out the ideal first response to help engage the customer, turn off the manufacturers clock and log the response into a dealership’s CRM. The founders of Better Car People believe in providing the best, most reliable product coupled with outstanding customer service to assist dealerships in providing a great first impression with their clients.

Bl Innovare

Contact: Jennifer Dewer

2563 Eric Lane Unit K
Burlington, NC 27215

Welcome to the leading Vehicle Inspection Solutions provider in North Carolina! With local offices in North Carolina since 2008, we specialize in Emission Inspection equipment. Discover our latest offerings featuring cutting-edge touch-less inspection technologies designed to boost your service lane profits. Experience the power of FASTLIGN, the solution that swiftly identifies safety and service-related suspension problems, ensuring customers stay within your facility. Complementing this, our BODYGUARD companion product simultaneously scans vehicles for pre-existing damage, safeguarding both your reputation and financial success. Act today and explore the advantages our innovative solutions can bring to your dealership!

Brady Ware & Company

Contact: Brian Falony

Brady Ware Dealership Advisors are committed to helping dealers successfully adapt to the changing market. Our advisory team develops comprehensive and unique solutions to enhance the dealer’s bottom-line results. We provide an advanced assortment of services focused on accelerating the dealership’s profits.

Branch Banking and Trust

Contact: Derek K. Lane
101 S. Elm St.
PO Box 180
Greensboro, NC 27402

BB&T offers a variety of financing options to dealers across the Southeast and Mid-Atlantic. Services include floor plan financing, as well as competitive indirect financing programs.

Our decentralized regional buying centers are committed to providing fast, responsive, personal service. Plus, the unique strategic partnership of BB&T and Regional Acceptance Corporation ensures a complete range of financing options to meet your standard and non-standard financing needs.

Founded in 1872, Branch Banking & Trust is North Carolina’s oldest bank and has served auto dealers for more than 30 years.

Brightline Dealer Advisors

Contact: Woody Wetherington


To ensure dealership success from the inside out, we built an organization that is passionate about operating on the dealer’s agenda. Through our experience, we recognized three areas of improvement in a dealer’s business: Finance & Insurance, Property & Casualty, and Employee Benefits. We found that F&I is incredibly stale, P&C is merely a transaction, and EB is massively underserved in this space. Brightline reimagines how we can serve and partner with the dealership industry in these areas and more. Our mission is to be a true dealer-centric partner in the marketplace, and we execute at the highest level from day one to every day moving forward. We set the gold standard in success, continuously raising the bar as we change the way dealers think about financial products and services.

Braxton's Dealer Services

Contact: Braxton Bell
1003-B Investment Blvd
Apex, NC 27502


Since 2002 Braxton’s Dealer Services has been providing comprehensive detail and reconditioning services for over 40 of North Carolina’s largest and most profitable franchises. Our combination of professionalism, technology, discipline, and standardization allows our clients to focus on sales and service, not the expensive and time consuming headaches of hiring, managing, training, disciplining, and controlling an in-house detail and reconditioning department. Services include:

* New and used detailing and customized cleaning options
* Weekly lot washing and daily showroom wipedown
* Interior repair and reconditioning, odor removal, and tint removal
* Exterior buffing, wet sanding, headlight and windshield repair
* Internet marketing services including photography, window stickers, and daily uploading
* New car check-in, lot portering, and dealer branding
* On-site management and professional staff

Bowtie Solutions

Contact: Matt Raymond
125 Floyd Smith Office Park Rd.
Charlotte, NC 28262


Your Service BDC for the Automotive Industry - An Automotive Call Center Solution - Created for Dealers by Dealers

We partner with Automotive Dealerships and Repair Facilities to keep your customers engaged and your service centers full through inbound call management, proactive customer outreach and automated appointment scheduling.

Capital Automotive Real Estate Services, Inc.

Contact: Hunter Amacker
8484 Westpark Dr. Suite 200
McLean, VA 22102


As the first company solely focused on providing highly tailored sale-leaseback capital to the automotive retail industry, Capital Automotive has exclusively supported automobile dealers for 24 years. By unlocking 100% of the real estate equity through custom-tailored financing, we have assisted dealer groups in growing their organizations, acquiring new locations, upgrading existing facilities, constructing new stores, and facilitating estate planning and partner buyouts.  We have aided dealers by maximizing liquidity and providing flexibility.   By listening to our clients and prospects, we continue to add new products and tailor existing products to better serve the auto retail industry.

Cardinal Business Forms

Contact: Erik Grunwald
1908 Lodestar Dr.
Raleigh, NC 27615


Count on Cardinal Business Forms for the best customer SERVICE in the business, bar none; cost-effective, high-quality SOLUTIONS for your business forms needs and document inventory management and intelligent INNOVATION when it comes to unique products and services to boost current customer retention and satisfaction.


Contact: Kathleen Collins
5860 Trinity Parkway, Suite 600
Centreville, VA 20120

Carolina BG

Contact: Perry Lindsay
9617 Suite A Monroe Blvd.
Charlotte, NC 28270

Automotive Lubricants work with Dealers to help with the retail & service drive process.

Caudle & Spears, P.A. 

Contact: Jeffrey L. Helms
121 West Trade Street, Suite 2600
Charlotte, NC 28202

Caudle & Spears is a full service law firm for small to mid-sized businesses and business owners, professionals and other high wealth individuals, as well as local individuals and families.  With offices located in Charlotte, we have experienced attorneys licensed in both North Carolina and South Carolina.

Our firm represents clients in a wide variety of business-related legal matters, including:

  • entity formations, business acquisitions and sales, and tax planning;
  • commercial real estate acquisitions, sales, and development;
  • income tax and property tax disputes; and
  • litigation of all types of commercial disputes.

And in particular, our firm has substantial experience assisting North Carolina and South Carolina automobile dealers and their principals in all these areas.

Our firm also regularly represents individual clients in a variety of personal legal matters, including estate and gift planning, estate and trust administration and disputes, and even significant personal injury claims, among others.

Regardless of your legal needs, our attorneys will bring their experience, skill and strategy to bear to help you achieve your goals.


Contact: Byron Gandy
1205 Front Street
Raleigh, NC 27609

Nexstar Media Group purchased WNCN-TV/CBS 17, a CBS affiliate, as part of the acquisition of Media General. WNCN-TV/CBS 17 serves 23 counties in the central part of North Carolina from its studios in Raleigh. The station first signed on in 1988 as an independent station. In the fall of 1995, the station became the market’s NBC affiliate. In 1996 NBC Network purchased WNCN-TV and operated the station until it was acquired by Media General in 2006. In recent years the station has received numerous awards including four Edward R. Murrow Awards and ten Regional Emmy Awards. On February 29, 2016, the station switched affiliations and became CBS North Carolina, bringing “America’s Most Watched Network” to viewers.

The station brand has evolved to be CBS 17 News making a name for itself as a news leader with a commitment to local investigation and a heightened focus on local news gathering in one of the nation’s most competitive media markets.  The station launched CBS 17 Cares in the fourth quarter of 2018, further demonstrating the investment by WNCN-TV/CBS 17 in the Raleigh/Durham/Goldsboro/Fayetteville community.  WNCN-TV/CBS 17 is the source for “Local News That Matters”.

Charlotte Insurance

Contact: Sean Hertel
5113 Piper Station Dr.
Suite 207
Charlotte, NC 28227

As an NCADA member, you may purchase your required dealer bond through Charlotte Insurance. Dealer bonds are arranged through CNA and require minimal application information to be issued. Working with CNA online, Charlotte Insurance is able to issue a bond to an NCADA member within minutes of your request.

In addition to dealer bonds, Charlotte Insurance is authorized through CNA to issue Defective Title Bonds. Under DMV rules, if the title has been lost or has been unlawfully detained, you need an indemnity bond to obtain the title. All that is needed to issue the bond is the VIN from the vehicle. Charlotte Insurance takes care of the rest.


Contact: Tim Walker
10411 Count PI
Charlotte, NC 28277

Chartway Credit Union

Contact: Robert Cameron
5700 Cleveland Street
Virginia Beach, VA 23462

The main purpose of the Chartway brand is to provide low-cost loans and serve as a convenient place for members to save and grow their finances. For over 60 years, we've delivered a bright way forward for our members by helping them thrive financially.

Chartway has continued to grow and prosper by attracting new members and by expanding its presence now serving more than 200,000 members, Chartway’s long-celebrated “People First” commitment continues to help its communities thrive financially.

Chesapeake Contracting Group

Contact: Ronnie Brouillard

3000 RDU Center Drive
Suite 117
Morrisville, NC 27560

For car dealers seeking a reliable builder that executes projects on-time and within budget, Chesapeake Contracting Group is a values-driven and trusted leader that provides a great client experience defined by quality, integrity, and insight. We understand your business, providing proactive solutions and prioritizing relationships so you can focus on your customers. Our team is the industry leader when it comes to coordinating dealer operations and logistics – we know how to balance the needs of showrooms, F&I offices, parts and service departments – and we know how to make renovations and additions that won’t disrupt your business.

CLA (CliftonLarsonAllen)

Contact: Laura Ward
227 W. Trade St., Suite 800
Charlotte, NC 28202

CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, outsourcing, audit, tax, and consulting services. Whether your needs are local or abroad, we promise to know you and help you. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor. 

CoolChief Inc.


Contact: Randy Mason
3341 Hampton Road
Raleigh, NC 27607

When a dealership has the right people and implements the right processes they can then accurately measure performance.

Cox Automotive

Contact: Ernest Lattimer, Director of State Association/Partnerships
1111 Marcus Ave, Suite MO4
Lake Success, NY 11042

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, and manufacturers. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands.

Crandall Corporation

Contact: Jack Faulk
100 Rich Lex Drive
Lexington, SC 29072

Compliance & Service Start Here!

At Crandall Corporation, your compliance and service are our job. Let us manage your compliance, training, recordkeeping, reporting, and materials management needs.

Curtis Media

Contact: Trip Savery
3012 Highwoods Blvd
Raleigh, NC 27604


Headquartered in Raleigh, NC, CMG has first-hand experience with the exploding growth in the Triangle. With national recognition from Fortune, Forbes, and numerous other publications, the Triangle continues to be one of the fastest-growing areas in the United States.

CMG owns and operates 25 leading radio brands in communities across North Carolina stretching from the mountains to the coast. Over the past two years, the company has purchased an additional 32 FM translators which are designed to repeat and extend the coverage of owned and partner stations around the state.



North Carolina - Computerized Vehicle Registration
With CVR’s Electronic Vehicle Registration (EVR) solution you can now increase the productivity of your dealership, improve customer satisfaction, and enhance profitability. EVR connects dealers directly to the (STATE) DMV system via a secure, high speed, reliable network. This unique access provides a number of benefits not currently available with conventional title & registration methods:
* Inquire DMV records on trade-in vehicles and validate ownership, registration status, liens, registration stops, and/or branding.
* Automate the title & registration process which eliminates costly errors on titles, fee calculations, and incorrect registrations.
* Electronically file liens and title documents without taking time away from the dealership going to the tag office for processing.
* Eliminate “blank checks” issued for title & registration processing through electronic movement of all applicable DMV fees.
* The only secure integration to your ADP or R&R DMS system
* Unique Journal Express interface to automatically post your EFT fees
* Increase profitability with dealer compensation – recover the complete cost of title & registration processing and generate additional profits for your

Data Drive Marketing

Contact: Amar Elaasar
6500 Creedmoor Road, Suite 216
Raleigh, NC 27613

Our goal is to turn high-funnel shoppers into today’s buyers all fueled by real-time data. So, our entire digital product suite uses data-driven audience targeting to help you reach potential customers. Not only is this data designed to help you better understand your customers’ behavior, but also helps you understand the products you’re buying.

Get started today to truly give your business the data-driven results it needs.

David Tifft and Associates LLC

Contact: David Tifft
1248 Eatons Church Road
Mocksville, NC 27028
(336) 940-7159

David Tifft & Associates offers services that encompass all areas of the Automotive Retail Sales and Service Business, providing keen insight, perception and simplicity to the most difficult and yet most important areas of our business. Our Company operates on three basic principles; Execution, Inventory Optimization and Asset Velocity. We bring these principles to your culture, synchronizing the moving parts of your organization.
Services Provided:
* Forecasting, Budget and Profitability Process with Accountability Meetings
* Leadership and Management Training and Development
* Development of Automotive Business Acumen
* Personnel Training and Development
* Strategic Planning, Project Management and Facilitation
* Process Development and Execution
* Growth or Rightsizing your Operations
* Complete and ongoing Dealership Assessments


Contact: Michael Wood
11001 W 120th Ave
Broomfield, CO 80021
(877) 859-7080
(980) 295-9283

DealersLink is the fastest growing complete inventory management solution in the industry and the only inventory solution coupled with the largest dealer to dealer wholesale marketplace in the nation. Manage and merchandise inventory with the industry's most advanced and intuitive inventory management solution. One click OEM data and vehicle appraisals, the fastest mobile VIN scanner, integrated new car incentives, seamless 360 Spins walk around photos and video. Leverage the best competitive retail pricing analytics, VDP data metrics and inventory syndication tools to increase dealership profits. Franchise dealers, independent dealers, multi-store and single lot locations, domestic or import, DealersLink offers an all in one Inventory Solution for every kind of Dealership.

Dealership for Life LLC

Contact: Jack Garrity

210 N Main St
Boonsboro, MD 21713

Dealership For Life was founded to create DEALER OWNED programs that allow dealers to not only BRAND their own program, but choose whether they want to self insure, re-insure or use a product warranty on any of their benefits. Dealership For Life administration can handle it all! What Exactly is the Dealership For Life Program?

  • NEW CULTURE - Total absorption with all dealership personnel and marketing
  • DEALERSHIP BRANDING - Promotes your image to your market
  • CUSTOMER RETENTION - Keeps your sales customer in-house for all service needs
  • SALES TOOL - Adds value to the purchase of a vehicle
  • UNIQUE TO YOUR MARKET - Personalized Program that sets dealership apart
  • CREATES LOYALTY - Customers earn rewards that are only redeemable for future services
  • COMMUNICATION TOOL - Text, voice mail and email communication to your customers

Dent Wizard


4710 Earth City Expressway
Bridgeton, MO 63044-3831

The World Leader in Automotive Reconditions. We've been dedicated to continuous innovation and excellence in the auto reconditioning industry for over three decades, providing a wide range of services for automotive service providers.

Dent Wizard works primarily with dealerships, body shops, insurance companies, rental agencies, leasing companies, and automotive auctions.

In addition, we bring our extensive experience to these customers and more—including administrators, agents, OEMs, rideshares, and banks/auto lenders—to provide repairs through our vehicle protection plans. We offer off-the-shelf, custom service plans and warranties to protect interior and exterior appearance and maintain vehicle value and safety.

We also offer service direct to consumers at limited retail locations.


Contact: Patrick Murphy

(980) 280-9108

14860 Landmark Blvd, Suite 100

Dallas, TX 75254

(855) 335-7368

At DLRdmv, our mission is to simplify and streamline the car-buying experience for everyone. DLR50™ is a comprehensive 50-state titling solution, specifically designed to remove friction from the out-of-state title and registration process at every turn. We live by our DealersFirst™ pledge, which is a commitment to prioritize the needs of our dealers in everything we do. Customer service goes beyond one department at DLRdmv. From product design to customer service and everything in between, the first question is always “How can we help?”. To learn more about DLR50™, visit

DMS (Dealer Merchant Services)

Contact: Amberly Allen
13140 Coit Road #364
Dallas, TX 75240

Dealer Merchant Services’ mission is to help dealers recoup one of their largest expenses, credit card processing fees, by helping them pass along those fees to their customers.  They have 535+ rooftops in 41 states and have saved their dealers over $14.2M since inception.  Dealer Merchant Services' goal is to educate dealers on the legal changes, create awareness around credit card expenses and provide dealers with best practices for a seamless implementation.  They have educated over 2250 dealers through NADA webinars and have certified & trained over 10,000 dealership employees.  Passing along credit card fees is a hot topic in 20 Groups, and Dealer Merchant Services has won "Best Idea" in many of them.  Credit card companies and states have specific guidelines . . . This is NOT a DIY project!

After 30 minutes with Dealer Merchant Services, you will:

1)      Be able to interpret your current merchant processing statement and identify your monthly fees

2)      Be knowledgeable about the legal changes and compliance requirements that allow surcharging

3)      Apply best practices for successful implementation if you choose to pass along these fees.

Dominion DMS

1515 S Federal Hwy #406
Boca Raton, FL 33432

VUE by Dominion DMS is a cloud-native dealer management system that gives US-based franchised automotive dealers the digital security, flexibility, and efficiency to meet today’s rapidly changing market. VUE enables dealers to deliver seamless customer interactions, reduce costs and protect their business. Through its robust suite of certified SecureVUE APIs, VUE provides technology partners with the access and workflows they need to satisfy our common customers, the dealers. Consider Dominion DMS today.

DSMA (Dealer Solutions Mergers and Acquisitions)

Contact: Andy Church
850 NW Federal Hwy
Stuart, FL 34994
(772) 240-8566


Contact: Maureen Martin

2703 Telecom Pkwy, Suite 140A
Richardson, TX 75082
(972) 663-5998

Dynatron Software makes running your Fixed Operations easier and more profitable. Our PriceSmart solution digests DMS data making it actionable for optimizing price, maximizing ELR, and improving profitability. Typical dealers see a 5x-15x ROI generating an average of $200K in additional annualized revenue each year.

E-Lead CRM

Contact: Bill Wittenmyer
4001 Coleman Road
Valdosta, GA 31602
(229) 630-4846


Eastern Digital LLC

Contact: Michael Day
476 Shotwell Road 102-210
Clayton, NC 27520


Contact: Tony Cottrell
131 Plantation Ridge Drive Suite 110
Mooresville, NC 38117

Since 1984, EasyCare has partnered with dealerships across the nation to drive long-term growth in F&I that carries throughout the entire dealership. EasyCare works to become part of the dealerships we serve by delivering training and development, top-rated service, and wealth management in addition to our F&I solutions. We help our customers achieve what they want and expect from their business through a constantly evolving market.

Federated Insurance

Contact: Kord Sanders                    Account Executive
121 East Park Square
Owatonna, MN 55060

We are among the largest mutual insurance companies in the nation. We continue to strengthen ourselves, and the businesses we insure, with an ever-growing library of risk management tools and state, regional, and national association partnerships. As a company that sprang from a gathering of business owners, we understand the risks and challenges you face. When you step behind our shield, you’ll benefit from the knowledge and protection we have cultivated over more than a century.

Fifth Third Bank

Contact: Tim Walker


A Partner worthy of your trust. We have been lending to dealers for over 60 years. Our dealer customers don’t just give us their trust. We know we have to earn it. And we do. Every day, we work with purpose to provide actionable insights into your particular challenges and to uncover new opportunities for growth. We deliver results by committing our 154 years of experience and expertise to you and your dealership. As your partner, your bottom-line success is our primary mission. Find out how we can help you drive results and grow your business at

First Bank 

Contact: Travis B. Bailey
Regional Executive/Senior Vice President
3110 Edwards Mill Road, Suite 150
Raleigh, NC 27612

If you want to take your business to the next level with new equipment, a second storefront, or to double your workforce, First Bank, North Carolina’s largest independent community bank, is ready to help. Our financial experts work with local business owners every day to identify needs and deliver competitive rates on thoughtfully-designed lending products. From SBA loans to commercial mortgages, business lines of credit to construction loans, you’ll find a savvy business partner in First Bank. Come visit us today at any of our 101 locations across the Carolinas. Loans subject to approval. Member FDIC. Equal Housing Lender.

First Benefits - Insurance Mutual

Contact: Angela Lee


Businesses committed to protecting their employees trust in the power of First Benefits Insurance Mutual. For over 25 years, we’ve delivered the personalized customer service, professional underwriting, competitive pricing and efficient claims management needed to help injured workers return to work quickly. Today, we insure 2,100+ businesses represented by more than 200 independent insurance agencies statewide, and we’re growing. What sets us apart is our ability to deliver superior workers’ compensation coverage with a local, hands-on feel. Our underwriters and claims adjusters are accessible, easy to work with and go above and beyond.  Find out how we can help you and your business at

FNI Incorporated

Contact: David Bafumo
2474 Walnut Street #281
Cary, NC 27518

Distributor for the APEPS 360 (TM) dealer trade-in credit program.


Contact: Jason Wilkinson

FORVIS was created by the merger of equals between BKD and DHG. We now have the scale and scope of a dynamic, top 10 public accounting firm—but we’ll continue our legacy of Unmatched Client ExperiencesTM with remarkable care, expertise, and drive.

Our clients benefit from a single organization with the enhanced capabilities of an expanded national platform, deepened industry mastery, greater resources, and innovative advisory services. Our aim is to help you succeed today while preparing you to forge ahead into a clear future.



Contact: Jay Lowe

Gallagher is located in Durham, NC, servicing clients throughout the Southeast.  Gallagher (NYSE: AJG) is a global insurance brokerage, risk management and consulting services firm headquartered in Rolling Meadows, Illinois. The company has operations in 34 countries and offers client-service capabilities in more than 150 countries around the world through a network of correspondent brokers and consultants.

Graystone Consulting

Contact: Josh Uthe
Vice President, Institutional Consultant, Corporate Retirement Director
3737 Glenwood Ave Suite 320
Raleigh NC 27612

Greensboro Auto Auction Co.

Contact: Jerry Barker
3907 West Wendover Avenue
Greensboro, NC 27407
(336) 299-7777

Sale Every Wednesday - Damaged & Disabled @ 8:30 am & Fleet/Lease/Consignment @ 9:00 am. GAA’s state-of-the-art main facility offers 20 selling lanes; 11 equipped with simulcast, 16 Window Dealer Check In/Check Out Counter. GAA offers fleet/lease vehicles from Ford Motor Credit, Chrysler Financial, Bank of America, Enterprise/Alamo/National, Dollar Thrifty, Triangle, Hertz, C&F Financial, DriveTime and many more. Monthly Factory sales include Kia, Mitsubishi & Subaru & bi-monthly factory sales for Hyundai. Transportation and floorplan financing available on site.

Ford Factory or Chrysler Factory Sale Every Thursday @ 10am at GAA’s Original Facility, on Tri-City Blvd, Greensboro.

Greenville Auto Auction

Contact: Billy Willis
4330 Dickinson Ave.
Greenville, NC 27834
(252) 355-4111

Sale Every Thursday at 9:30 am. Greenville Auto Auction is an independently owned, relationship-driven business formed by the Stallings family in July 2010. The auction is conveniently located on 42 acres and contains 5 lanes, a full-service grill, a vehicle service facility, and 24-hour security. GAA is a member of the ServNet Auction Group, a network of America’s premier independent auto auctions. GAA has the pleasure of doing business with BB&T/RAC, U-Haul, Flexco, First Investors, SECU, PFS, CARS, and GSA. The auction has established itself as a premier dealer sale in Eastern NC.

Grow Financial

Contact: John Paul

1816 Sailing Club Road

Camden, SC 29020

(803) 521-0761

Home - Grow Financial

Grow Financial is a not-for-profit working for the benefit of members in our communities, supporting small business owners and promoting equitable access to financial products and services. We serve 300,000 members and work with an extensive network of over 1,166 dealerships across the Southeast, including Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia. Looking for lending options? Our lending program offers competitive rates, generous front- and back-end allowances, flat reserves and fast funding. For inquiries, please email


Contact: Nick Fullenkamp


Gubagoo is the leading provider of conversational commerce and digital retailing for automotive dealerships and OEMs.  Dealerships use our powerful digital retailing solution to offer a complete retailing experience on their website and in-store, and our fully managed live messaging service instantly connects consumers to dealers anytime and anywhere through live dealer chat, text, video and more.

Henderson Hutcherson & McCullough, PLLC

Contact: Travis M. Horton, CPA
1200 Market St.
Chattanooga, TN 37402
(423) 756-7771

Service excellence is not just a “catch phrase” at Henderson Hutcherson & McCullough, PLLC…it is what we are committed to delivering to each and every client. For over 30 years, HHM has provided public accounting services to the Chattanooga area and beyond. We have built our business one relationship at a time with client satisfaction and service excellence as our main objectives.

Hendrick Autoguard Inc.

Contact: Johnny McKellar
6030 East Independence Blvd.
Charlotte, NC 28212
(704) 566-3257

Hendrick Autoguard is committed to giving you every option you may need to get maximum value from your vehicle. At the same time we promise to provide the highest level of service in the industry. All Hendrick Autoguard vehicle protection programs are available as single products or value-packaged for added savings. So choose one or all of our protection programs based on the specific needs for your automotive investment.

Heritage-Crystal Clean

Contact: Dean Popovich
2175 Point Blvd Ste 375
Elgin, IL 60123
(877) 938-7948

At Crystal Clean, our passion is to protect the earth’s resources by helping the business world run cleaner. From our beginnings as a parts cleaning and used oil collection service, we have evolved over the years to offer an expansive range of environmental services and are building upon our strong foundation to work towards protecting the environment and creating a brighter future.

By engaging and empowering our employees to continually improve all aspects of our company, we continue to provide premier environmentally-sustainable solutions that make a difference for our customers.


Contact: Kevin Baumgart

(773) 220-6035

Hireology’s integrated hiring and retention platform empowers multi-location, owner-operated, and independently owned businesses to build their best teams with confidence. The company equips teams with the skills and technology needed to manage the full employee lifecycle – from hire to retire – in one seamless platform. With focused expertise across several industries – including automotive, education, healthcare, and professional services – more than 3,250 businesses today trust Hireology to help build great teams, lift customer service and drive profitability.

iA American Warranty Group

Contact: Clausen Morrell
P.O. Box 98298
Raleigh, NC 27624

iA American’s vertical integration means we control every single aspect of our business. As a result, we can offer our partners the advantage of a comprehensive business solution few others can match.


iHeart Media

Contact: Keith Cornwell
801 Wood Ridge Center Drive
Charlotte, NC 28217
(704) 714-9571

iHeartMedia - With over a quarter billion monthly listeners in the U.S., iHeartMedia has the largest reach of any radio or television outlet in America.

The company owns and operates 858 broadcast radio stations, serving more than 150 markets throughout the U.S.. As the leading media company in America, iHeartMedia delivers music, news, talk, sports and other content to diverse audiences across multiple platforms, including:  broadcast stations; online, via iHeartRadio and on its stations’ hundreds of websites; HD digital radio channels; satellite; smartphones; iPads and other tablets; in-vehicle entertainment and navigation systems; and via live events. iHeartMedia leverages its multi-platform assets, as well as its vast infrastructure and relationships, to create one-of-a-kind events like the iHeartRadio Music Festival, innovative national and local promotions, and ground-breaking technology and products.


Ikonic Digital Marketing

Contact: K.C. Loughlin
1515 Mainline Blvd Apt 7206
Charlotte, NC 28203
(803) 361-2587

Ikonic Digital Marketing offers the most dynamic digital marketing strategies in the industry. J.A.R.V.I.S. is the brains of our technology, allowing us to collect data and market to your customers in real-time where they live, work, shop, and play.

Our IKonic Pixel Technology is like caller I.D. on steroids for your website, allowing us to collect data and re-market in real-time. With Geo-Technology we use your competition's marketing dollars to drive traffic to your business. We utilize social media marketing to generate high-quality leads that convert into sales.

Our game-changing solutions are exactly what you're looking for. If you are searching for a way to scale your business and optimize your marketing dollars further, IKonic Digital Marketing is your one-stop-shop for all your marketing needs.

JM&A Group

Contact: Reggie Davis
Jim Moran & Associates, Inc.
500 Jim Moran Blvd
Deerfield Beach, FL 33442

(800) 488-2144

For more than 30 years, JM&A Group has helped automobile dealers achieve unsurpassed levels of finance and insurance performance in the retail automotive industry. Partnering with dealers across the nation, our goal is to help you turn today’s challenges into income-generating opportunities that lead you to new heights of profitability.

Our experience sets us apart from the rest:
•JM&A Group brings real-world solutions that provide you with proven results
•Proven process that improve customer satisfaction and compliance
•Products to help increase penetration with every sale
•Industry experienced associates who work with your staff to improve performance
2012 - #16 on FORTUNE 100 Best Companies to Work For list
2012 - #33 by Forbes as Largest privately held companies in the U.S.

John's Restorations 

Contact: Terri Reidy

1003 Investment Blvd
Suite B
Apex, NC 27502
(919) 661-0012

John’s Restorations is a family owned business that has served the Wake county area for over 26 years.  By providing our customers with superior quality of work and outstanding customer service, John’s Restorations is the #1 paint and body shop recommended and used by area dealerships.

Our highly skilled technicians are trained to deliver superior work and service to our customers.  You will be able to meet and talk with one of the technicians that will be personally working on your car.

We specialize in …   

  • State of the Art Color Matching
  • Expert Automotive Refinishing
  • Paint Blending
  • Minor Collision Repairs
  • Removal of Scratches, Dings, and Dents

You will receive a free estimate when you bring your vehicle to our shop so you will know all costs up front.  If you have an insurance claim, we will gladly work with your insurance company to get your claim processed quickly.  Contact us today to find out why area dealerships and people have been using John’s Restorations for their auto body paint and repair needs since 1992!

Johnson, Hearn, Vinegar & Gee, PLLC

Contact: Richard Vinegar
PO Box 1776
Raleigh, NC 27602
(919) 743-2200

Johnson, Hearn, Vinega & Gee, PLLC is a full service law firm with offices located in downtown Raleigh that has represented automobile dealers, small and large, for over 30 years. The Firm’s statewide practice emphasizes numerous areas affecting automobile dealers including franchise disputes with manufacturers and distributors, DMV citations, F&I compliance, contracts, regulatory compliance, corporate law, buy-sell agreements, employment matters, legislation, advertising, consumer complaints, litigation, administrative law, arbitration and state and local taxation.


Contact: Ray Branch
3900 Barrett Drive, Suite 102
Raleigh, NC 27609
(919) 881-9090

KEEPS, Inc. helps service managers, fixed operations directors, general managers and dealer principals find and keep hidden net profits in their service departments. We help dealerships make more net profits from a single point dealership to the largest chain dealerships. KEEPS is about management by measurement, looking at key performance indicators and teaching personnel to be proactive on a daily basis as opposed to being reactive to data that may be weeks, months or even a year old. Click here to watch video testimonials.


Contact: Cameron Curtis
1380 Forest Park Circle, Suite 140
Lafayette, CO 80026

Our Vision:
Better Workplace. Better Workforce. Better World.

This simple statement is what guides our business. We believe that our partnerships, and our people are the foundation of our success. For 30 years, KPA has delivered solutions to businesses like yours. KPA provides innovative software solutions, interactive training, and compliance audit services that help our clients establish and manage effective environmental health and safety, human resources, and sales and finance programs, achieve regulatory compliance and control risk, and effectively train and manage people through a combination of innovative software, award winning training, and onsite consulting. Small businesses to Fortune 500 companies at over 6,500 locations rely on KPA’s expertise, and years of experience to help them manage all of their Environmental Health and Safety, Human Resource Management, and Sales and Finance compliance challenges.


Contact: Shannon Willingham
1840 Oak Ave, Suite 315N
Evanston, IL 60201

L2T’s platform powers everything we do for our dealers – from driving programmatic ads and real-time results to supporting strategies specific to your dealership’s goals. Serving the auto industry for more than 11 years, L2T has delivered paid search, display, video, paid social, SEO, social media and reputation management solutions for your dealership.

Live Oak Bank

Contact: Taylor Baysden
1741 Tiburon Drive
Wilmington, NC 28403

Whether you’re looking to build, buy or expand your business, let our team at Live Oak Bank be your guide. When you bank with us, it means your money is fueling the growth of small businesses across the country.


Contact: Chris Perry
20 Grove Street
Peterborough, NH 03458

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improve dealership profitability.

Manheim Darlington

Contact: Ryan Mason
PO Box 51
Darlington, SC 29540
(843) 393-2861

“Serving Dealers for over 65 years.”
Manheim Darlington- The Best Service in the Industry offers General Motors Factory Post Card Event Sale at 1PM, TRA-Total Resource Auction at 12PM, & Specialty Sale on scheduled Thursday’s. The New GM Dealer Lane, Major Fleet Lease, Dealer Consignment every Thursday at 9:30AM featuring 2000+ vehicles including GMAC.

Manheim North Carolina

Contact: Kevin Cook
PO Box 760
Kenly, NC 27542
(919) 284-4052

Every Monday at 9:30 a.m. TRA Sale: 1st and 3rd Monday at 8:30 a.m.

Manheim Statesville

Contact: Joey Hughes
P.O. Box 749
Statesville, NC 28687-0749
(704) 876-1111

Manheim Statesville, “Where Service & Hospitality Meet”. 20 lanes of action offering 5000+ units weekly. In-house transportation, reconditioning, body shop, and mechanic shop. Major Fleet Lease and Factory Accounts plus large dealer consignment. Sales every Tuesday at 9:00 am.

Mark Thomas Media

Contact: Mark Thomas
3319 Heritage Trade Blvd Ste 200
Wake Forest, NC 27587

Mark Thomas Media is a full service advertising agency located in Wake Forest, NC.  Our journey began when Mark Thomas and Travis Marshall came together and combined their passion for helping people and advertising experience to found MTM.  Our mission is to offer marketing/advertising solutions to our clients to GROW their business with unique and often layered digital and traditional tactics.

To MTM, advertising is a process.  A set of fundamentals and steps that we follow in order to make sure that our client’s advertising budget is being spent as efficiently as possible.

Marsh & McLennan Agency LLC

(910) 512-4140

Marsh & McLennan Agency LLC, a subsidiary of Marsh, was established in 2008 to meet the needs of mid-size businesses with local agency insurance brands. We service those needs by bridging the gap between what the “big firms” offer and the advice, solutions, and programs required by mid-sized to large businesses.  As part of the world’s largest insurance broker, MMA delivers more comprehensive services, expert resources, and exclusive products with unparalleled relationships with insurance carriers and partners.  MMA operates autonomously from Marsh to offer business insurance, employee health and benefits, surety, retirement, and private client services to clients across the United States and Canada.

MetroTech Automotive

Contact: Brent Marston
2101 Wilkinson Blvd
Charlotte, NC 28208
(704) 525-3600

MetroTech manufactures the First Place Finish Car Care System as well as a full line of reconditioning products. MetroTech also markets and administers the ChopCop Theft Protection System.


Contact: Mike Otis
(984) 297-0108 – direct

MediaOne Advertising is your turn-key solution to marketing your business

Moc Mid Atlantic



NADA Retirement

Contact: Gregg Famely
8515 East Orchard Road, 10T2
Greenwood Village, CO 80111
(571) 535-1147

  • Retirement programs – NADA’s affinity relationship with Empower Retirement offers our members a competitive retirement program specifically designed for Dealers and their employees. Dealer members have access to high-quality retirement plans with competitive fees and a wide array of investment tools. Empower Retirement, the second-largest retirement services provider in the US, brings knowledge, specialized service, and a high-tech user experience through their interactive website.
  • NADA Retirement from Empower is committed to providing exceptional value through a combination of administrative expertise, multiple support channels, retirement-driven calculators and readiness tools, and a winning team of service professionals devoted to helping clients achieve financial success.
  • Contact Empower – Gregg Famely stands ready to help you build a plan designed to meet and exceed your retirement plan goals. Gregg can be reached at or by calling him directly at (571)535-1147.

Naked Lime Marketing

Contact: Mitch Wheeler
2405 County Line Road
Kettering, OH 45430

(336) 337-1894

Your lot is no longer your lot. Your website is your lot. More and more of the car-buying process is happening outside your dealership. You need a marketing partner who has known this from the beginning. Naked Lime built a full suite of dealership marketing solutions to work together, as part of your DMS, to give your customers an unbeatable automotive retail experience, from their first search to their first purchase and beyond. Using transactional, behavioral, and demographic data, we can tell you who your most profitable dealership customers are, what they want, and create a cross-channel marketing strategy to make them buy.


Contact: Bill Nagel
2400 Perimeter Park Drive, Suite 100
Research Triangle Region, NC 27560

Netsertive’s intelligent online marketing platform brings OEMS and local dealerships together to win local customers. Based in Research Triangle Park, North Carolina, the company leverages its proprietary data intelligence engine and deep expertise in the automotive industry to deliver unprecedented speed, performance and value from campaign enablement through execution. Netsertive also offers co-op marketing approval and reimbursement facilitation to its customers. Founded in 2009, the company has a history of rapid growth, a world-class team, and the strength of venture capital funding from top firms RRE Ventures, Harbert Venture Partners and Greycroft Partners. Netsertive was recently named 2014 Software Company of the Year by North Carolina Technology Association and appeared 9th in the Triangle Business Journal’s Fast 50. Additional information about Netsertive is available at

Parker Poe Adams & Bernstein LLP

Contact: Jami Farris
301 Fayetteville St #1400
Raleigh, NC 27601

For more than a century, Parker Poe has represented many of the Southeast’s largest companies and local governments in transactions, regulatory issues, and complex litigation. Our attorneys have extensive experience representing clients in the education, energy, financial services, government, health care, life sciences, manufacturing, real estate, sports and entertainment, and technology industries. Parker Poe has more than 275 attorneys serving clients from eight offices in Charlotte and Raleigh, North Carolina; Charleston, Columbia, Greenville, and Spartanburg, South Carolina; Atlanta, Georgia; and Washington, DC.

Lawyers in each of our offices are rated among the highest quality attorneys across their respective states, recognized for effective and efficient service. The Best Lawyers in America lists nearly 100 of our attorneys in its rankings, and we are also well-recognized by U.S. News & World ReportChambers USA, and other ratings publications.


Penney Design Group

Contact: Bortie Twiford
8120 Woodmont Ave #410
Bethesda, MD 20814
(301) 979-7600

Penney Design Group is an architectural design firm specializing in automotive facility design for both new construction and renovation projects. We have completed over 800 automotive projects with all manufacturers.  We work closely with our clients to come up with the most creative, functional, and cost effective layout for their facility.  Our team of architects strives to exceed our clients’ expectations while producing outstanding designs.  For more information on our capabilities and experience, please contact Jon Penney at 301.970.7600 or

Pentagon Federal Credit Union

Contact: Sean Worthy
7940 Jones Branch Drive
McLean, VA 22102
(571) 733-6025

Phelps Digital

Contact: Wilson Anthony

P.O. Box 31148
Raleigh, NC 27622
(919) 710-1908

Phelps Digital is a management firm based out of Raleigh, NC. We specialize in Digital Vendor Management. We are completely non-biased because we don't run any ads and don't take kickbacks. We know the right questions to ask and how to maximize your digital performance and your budget allocation.

Piedmont Insurance Associates

Contact: Dan Brantmeyer
149 Plantation Ridge Dr.
Suite 100
Mooresville, NC 28117
(704) 987-3901

Piedmont Insurance is based in Mooresville, NC and serves a broad range of customer in the mid-atlantic states.  We have a particular niche in franchise auto/truck dealerships in NC, with very experienced agents, expertise, and competitive insurer relationships- including First Benefits Mutual, who is the official Workers Comp insurance partner for the NCADA.  We are proud to be a member of the NCADA and serve our fellow members for all risk management and insurance related services.  Dan Brantmeyer is the lead representative and licensed agent for franchise dealers and he can be reached on his cell at 704-904-1440.

PNC Bank

Contact: Mark Olson, VP PNC Dealer Finance
P.O. Box 1718
Davidson, NC 28036
(704) 756-9001

Get To know PNC Dealer Finance Group
For nearly seven decades, PNC has provided a consistent source of financing for auto dealerships through all kinds of business cycles. Now more than ever your dealership needs a financial resource with a real understanding of your business and personal financial needs. PNC Dealer Finance group is committed to delivering competitive rates, access to the credit you need for inventory and facility requirements, innovative retail financing programs and an array of financial services that can build employee loyalty and enhance your personal wealth.

All these services are available through your dedicated relationship management team, one that lives in and understands your market and that is equipped to respond to your specific needs.

Porter and Company, P.C.

Contact: C. Gregory Porter, CPA
PO Box 4112
Greensboro, NC 27404-4112
(336) 370-1000

Providing accounting, auditing, tax compliance, tax consulting, dealership buy/sell assistance, out-of-trust assistance, fraud investigations, general dealership consulting and integrated with dealer personal financial objectives, operations analysis, internal control studies, dealership transition and estate planning, and a variety of other client specific services to dealers and their families for over 16 years. We work with dealers throughout the southeastern United States. Members of AutoCPA Group, NCADA, regular participants at NADA convention, members of AICPA, NCACPA and PCPS.

Proactive Dealer Solutions

Contact: Tamara Garris

12125 Herbert Wayne Ct, Ste 150,
Huntersville, NC 28078
704- 896-1447

We are Modern Retailing. Founded in 2001, Proactive Dealer Solutions is known for having disrupted the automotive industry as the authority in the Business Development concept. We have built more than 4,000 BDCs across the US and Canada, and we continue to evolve around customer experience (CX) expectations in today’s highly competitive market.

Proactive Dealer Solutions focuses on partnering with dealers to drive their gross profit and service revenue by transforming the dealership’s culture through people, process, and technology. As a single-source solution, our comprehensive, customizable training, coaching, and lead management programs support a range of clients from single-store solutions to national programs in the automotive, RV, marine, and powersports industries. We help dealers & OEMs build customer and brand loyalty through a customer retention strategy focused on delivering an excellent customer experience across the entire organization.

Professional Maintenance & Equipment

Contact: Mark Holden

8015 Maxwell Rd
Wade, NC 28395

Professional Maintenance has been providing sales, service, and installation of automotive and collision equipment to dealers since 1982. As a distributor for Rotary Lift, Hunter Engineering, Global Finishing Paint booths, Robinair, air systems, oil systems, and more, we offer a comprehensive range of products to meet dealer needs.

Proton Dealership IT 

Contact: Brad Holton

3000 RDU Center Drive
Suite 100
Morrisville, NC 27560
(800) 250-6349

Proton Dealership IT provides a fully outsourced IT department tailored specifically to automotive retail. Our technicians are proficient in everything your dealership needs to keep it running smoothly, including specialist engineers trained in dealership specific software. We’ve got you covered, with dealership specific expertise, top-of-the-line security, legendary customer service, and round-the-clock support.


Contact: Liz Farquhar
1447 Peachtree St NE 9th Floor
Atlanta, GA 30309
(877) 860-7873

Founded in 2007, PureCars unlocks dealerships full sales potential with data-driven, multi-channel technology solutions and expert digital strategy teams.

Since day one, PureCars has always put dealers first. To do that well, we focus on developing technology that helps dealers dominate digital, and we pair that with the best talent to drive strategy. We’re proud that we continue to invest in the best people and technology to help our dealers dominate their markets in new and innovative ways.

Quantum 5

Contact: Sarah Vantine

7014 E. Camelback Rd. Ste. B100A
Scottsdale, AZ 85251
Cell (404) 538-3499

Meet Quantum⁵, a training program that helps your whole team improve their skills in a way that translates to more profit, greater CSI, retention of customers and employees, and a culture change that impacts the customer experience.

A blend of in-person learning experiences, creation of a dealership learning community for post-training success, and goal setting for accountability is the key to unlocking transformative change.


QB Business Solutions

Contact: Thomas Hall

4416 Avocado Blvd
West Palm Beach FL, 33411
Cell (561) 252-4434
Office (561) 323-4168

QB Business Solutions closes the gap between a Dealer’s compensation for Warranty repairs compared to the Dealer’s Retail Rate. We have over 175 years of Dealership Operations experience, combining Business Knowledge and Modern Technology.  Our one on one consultative and personalized approach ensures accurate submissions and long-term sustainable profits for our clients.

QB Business Solutions works with every Brand in all 50 states. Our team is thoroughly versed in state law and factory procedures and all work is performed in our office and never outsourced.  We do all the tedious and burdensome work, leaving the Management Team free to run their Departments.

On average our clients receive between $150,000 - $275,000 annually. QB Business Solutions never charges a set up or administrative fee and we don’t get paid until our client gets paid!



Rawls Company

Contact: David Ciambella

1700 W Colonial Drive
Orlando, FL 32804

Since 1973, The Rawls Group has been the trusted advisor to car dealers across the country. We invest in the sustainability and growth of the business while protecting the business legacy for future generations. Our approach considers all aspects of the business and individual’s well-being. The Rawls Group services address

  • Vision alignment with owner, family, partners and key managers
  • Recruiting top talent and building leadership bench strength
  • Keeping key managers motivated and around for the long haul
  • Ending sibling rivalries and family feuds impacting the business
  • Complex business structuring and estate planning dynamics such as equitable versus equal distribution and addressing active and non-active family in the business
  • Helping individual departments or competing managers put their differences aside to become a team
  • Evaluating who can, and more importantly who is willing to, take over the reins
  • Developing successors
  • Integrating family members into the business without causing chaos
  • Growing the business strategically to maximize profits without overextending resources

Resources Management Group

Contact: Greg Hoffman
20 Cabot Blvd, Suite 400
Mansfield, MA 02048
(800) 761-4546

Resources Management Group has been the trusted income development choice of dealers since 1985, providing F&I support, recruiting and dealership training, and profitable reinsurance programs. Our F&I automotive consulting specialists are seasoned professionals with successful retail experience to apply in your dealership.

Reunion Marketing

Contact: Dane Saville
418 S. Dawson Street
Raleigh, NC 27601

Reunion Marketing is a progressive digital marketing agency that values transparency and results. Our full range of services for dealerships, including SEO, SEM, and social media, are driven by data aggregated from our national network of dealers, making strategic decisions based on search trends and onsite shopping behaviors. Our designers, content strategists, marketing consultants, paid search specialists, and social media specialists apply the insights in their respective disciplines, resulting in more traffic, conversions, and sales for our partners.

#DataBeatsIntuition #DataPoweredPartnerDriven

Reynolds & Reynolds

Contact: Jon Gmitter
One Reynolds Way
Kettering, OH 45430


Customers purchasing vehicles know more information about vehicles, want more communication, and expect more from automotive dealerships. They demand an easy experience from beginning to end.


Reynolds and Reynolds features the industry’s only Retail Management System to help you manage every area in your dealership. Whether it’s online interactions, selling and servicing vehicles, or managing the business, we’ve got you covered.

Risk Theory Dealer Advisors

Contact: Nathan Griffin 

Two Galleria Tower
13455 Noel Road, Suite 2300
Dallas, TX 75240

Risk Theory Dealer Advisors is a dealer-centric F&I provider, offering the best of both worlds - the scale, support and expertise of a "Big Box" provider combined with the flexibility, stability of personnel and efficiencies of an Independent Agent.  Risk Theory Dealer Advisors (RTDA) offers a host of vehicle protection programs, which incorporate dynamic coverages and benefits for today’s consumer.  Additionally, the company provides training & development, consulting, technology, and customizable profit participation programs. Risk Theory Dealer Advisors - F&I Reimagined, F&I Disrupted.



Sokal Media Group

Contact: Michael Ransom
11550 Common Oaks Dr. Suite 200
Raleigh, NC 27614

Sokal is a full-service digital agency that offers all-encompassing solutions from paid search and programmatic display to social media marketing and Advanced (CTV/OTT) TV, all powered by our Momentum digital ad platform. We pride ourselves on acting as a full extension of our clients-always keeping the dealership’s vision and goals top of mind. We’ll leverage our innovative tools and digital experts to meet the fast-paced demands of your business and offer data-driven strategies with a media mix that’s completely customized for your dealership to ensure optimal ROI and outstanding customer satisfaction.

Spectrum Reach Automotive

Contact: Derek Orf
(585) 329-9494


Spectrum Reach has partnered with the automotive industry for years to ensure the development of the most effective solutions to address franchised automobile, truck and RV dealers’ business issues. Spectrum Reach Automotive provides television and online marketing solutions that leverage research, creative, marketing and production to connect marketers with targeted audiences across platform. This unique approach allows dealers to reach a broad ran


ge of potential new and used vehicle buyers by geographic location and demographics throughout their day.

Sentinel Risk Advisors

Contact: Hunter Houck

4700 Six Forks Rd. Suite 200

Raleigh, NC 27609


Sentinel is the Carolinas premier, independent risk management and employee benefits consulting firm, representing clients nationwide and in numerous countries around the world.  Offering a broad scope of property, casualty, risk management, and employee benefits solutions, Sentinel places an emphasis on delivering a customized, high-touch service experience that has long been decreasing in the industry.  This commitment of continually investing in value-added solutions and support aimed to safeguard the success of their clients helps distinguish Sentinel from other brokers who offer an automated approach.

SunTrust Bank

Contact: Matthew Bohlen
4777 Sharon Rd, 3rd Floor
Charlotte, NC 28210

At SunTrust, we understand the unique challenges you face in raising and managing capital to finance blue sky, real estate and inventory. Our auto dealer banking specialists currently serve more than 600 dealership clients and have decades of combined experience in auto dealer financing.

We are active in local and national dealer associations, so we have a thorough knowledge of industry and local market issues. SunTrust helps auto dealers solve complex financial challenges through a full range of products and services.  We take pride in offering sound, sophisticated advice as well as superior client service.  Overall, we want to help position dealers for smart growth and financial success.


Contact: Chris Austin
(612) 386-3898

StrategicSource is the leading spend management company that averages 25% cost savings on over 130 categories of indirect expenses. With over 30 years of experience, StrategicSource has saved dealerships over $600 million, the majority of the time using existing suppliers, at better pricing. Dealerships spend about 5% of their revenue on indirect expenses which means there is a huge opportunity for cost savings and new profits. Keep more of the money you make with StrategicSource.

Teague Campbell Dennis & Gorham

Contact: Carla Martin Cobb
4800 Six Forks Road
Raleigh, NC 27619
919 873-0166

Teague Campbell Dennis & Gorham, LLP is a law firm with offices in Raleigh and Asheville whose clients include large, multinational companies, small businesses, and a variety of governmental entities. By understanding our clients’ business, we are able to provide personalized service aimed at reducing risk and eliminating unnecessary litigation expense. When litigation is necessary, Teague Campbell is prepared with focused, experienced, and tenacious counsel who will fight for your interests, guided by the compass of your business concern. Practice areas include workers’ compensation and employment law, trucking and commercial transportation law, garage liability, motor vehicle negligence, real estate and construction litigation, premises and product liability, insurance coverage disputes, environmental law, and corporate and other business litigation.

The Sterling Group A Division of Brown And Brown of Kentucky Inc.

Contact: Kevin Sheets
1598-A Stokes Street
Wilkesboro, NC 28697
(336) 838-5555

The Sterling Group is a strategically diversified provider of F&I products and services to the automobile, motorcycle, ATV, and marine industries. Our goal is to bring to the marketplace the best choices available when it comes to:
Service Contract providers
Gap providers
Ancillary Product providers
Customer Retention products
Reinsurance programs

Our team has successfully accomplished this by developing strategic partnerships with providers that are leaders in the market they facilitate in. We are not only proud of the quality partnerships we have developed, but we also pride ourselves with having assembled the very best profit-building team in the industry. We are confident that by taking the time to get to know us, you will agree!


Contacts: Kevin Bonniwell, Rob Standley, Marty Blackwood, Keith Robinson
3535 Glenwood Ave
Raleigh, NC 27612

Founded in 1999, TowneBank remains one of the largest banks ever chartered in Virginia. Named in 2022 as the #9 Best Bank in America by Forbes, the success of TowneBank is rooted in our commitment to the core values established by our founders more than twenty years ago.  

TowneBank started in 1998 with a big dream in a two-car garage in Portsmouth, Virginia. It was there that the original founders met and created the vision that would become TowneBank: a community-oriented bank focused on key principles that include a commitment to recruiting the very best employees, creating a family atmosphere, engaging local board members, and delivering the ultimate in customer service while providing quality, upscale banking facilities that house the most efficient technology available 

On April 8, 1999, TowneBank opened three offices with start-up capital from more than 4,000 shareholders. Achieving profitability in just 11 months, TowneBank continued to grow—and still does, today—operating more than 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina.  

As TowneBank grew, there were celebrationscommemorations, and benchmark moments that recognized our hardworking and deserving family of members, shareholders, and employees. TowneBank has never lost sight of our mission: to be a community asset committed to serving others and enriching lives.


118 E Main St #201
Carrboro, NC 27510
919 249-8795

Our mission is “simple automotive”, bringing dealers and consumers together across North America. We ingest millions of listings and 900M data points daily to build cutting-edge products, making TradePending the industry leader in data-powered lead generation, merchandising, and transparency.

United Tranzactions

Contact: Jeanine Goodstein
3200 Executive Way
Miramar, FL 33025
(800) 858-5256

United Tranzactions has been guaranteeing checks for over a decade. We offer all of the services available in the industry. We have made an art out of tailoring solutions to meet the needs of our subscribers. Unlike our competition, United Tranzactions will customize a program that is just right for you.

US Bank

Contact: Charles Vetter
4100 Newport Place, Suite 900
Newport Beach, CA 92660
(760) 200-1110

Velocity Truck Centers

Contact: Gerald Myers
750 Champion Dr.
Canton, NC 28716
(800) 489-3333

We can help you with any aspect of the commercial truck industry. From truck sales and financing to free grant advice, our goal is to be the one-stop shop experts for all truckers, owner-operators, fleets & companies alike. We have locations spread across North America and Mexico to ensure you’ve always access to a reputable truck dealership to help you with whatever you need. Our company runs on the 3 pillars of Speed, Value, and Trust.

Watson Insurance Agency

Contact: Rob Watson
PO Box 879
Gastonia, NC 28053
(704) 865-8584

With offices in North and South Carolina, Watson employs over 70 associates who take pride in remaining leaders in our industry through their commitment to furthering their education and continually adapting to new, innovative technologies. Our dedication to remaining on the forefront of technology and industry change allows us to provide our customers with real time, online policy management and claims servicing.

As one of the largest independent agencies in the Southeast, Watson is partnered with over 30 top rated, financially sound insurance companies. Through partnering with these prominent carriers our dedicated staff can explore many options to tailor an insurance program that best fits your needs. Call us today so we can help you protect what’s important!

Wells Fargo Dealer Services

Contact: Jeff Bullard
4505 Falls of the Neuse, 6th Floor
Raleigh, NC 27609
(877) 746-7898, Option 2

Wachovia Dealer Services is now Wells Fargo Dealer Services. Our name has changed, but our commitment to serving the auto dealer community in North Carolina hasn’t. We’re proud to say we’ve provided banking services to NCADA for over 75 years. Today, we offer dealers integrated solutions including indirect auto financing, commercial banking services through Wachovia Bank, a division of Wells Fargo Bank, N.A., and aftermarket products from Warranty Solutions®, a Wells Fargo company. Count on strategic thinking, proactive ideas and innovative financial solutions from your experienced relationship team to help you improve dealership profitability. We look forward to serving you.

Williams Overman Pierce, LLP

Contact: Mike Womble
1508 Military Cutoff Rd. Ste 300
Wilmington, NC 28403
(910) 509-0803

Williams Overman Pierce, LLP serves a wide range of clients, the majority of which are closely-held businesses. We provide traditional services such as audit and accounting, financial disclosure and tax preparation and planning. However, consulting has become an integral part of the services we provide to our clients. Our firm also provides litigation support, business valuations, expert testimony, strategic planning, systems and controls, profitability analysis and many other general business consulting services.

Zurich Insurance Company

Contact: Todd Zullo
410 N. Boylan Ave.
Raleigh, NC 27603